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object tracker thumbnails not appearing

I have a simple project, with one object trackable. The setting of the wto is correct, but the thumbnail is not showing in the object trackable. It appears empty.
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Hi Efstratie,

Could you please provide further details on the issue:

  • Which version of the SDK are you using?
  • Are you using the JS API?
  • Are you using any of our Extensions (Titanium, Cordova, Xamarin, Unity)? If yes, which version are you using?




I am using Unity 2020.3.5f1 and the wikitude professional sdk for unity 9.8


I apologize for the late reply.

Do you have any errors in your console when this is happening? It seems that something is not working properly in the project.

Thank you,


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