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Create Object Target Collection not working

Hello! We've had problems generating .wtc and .wto files since last week. The process is very slow, even impossible through the API.
In the Studio create object goals stay to "Queued ..." forever. Are there any issues that you expect to be resolved soon?

This is a link for collections where the upload is stuck and cannot be deleted:

- https://studio.wikitude.com/projects/object/5ed4b1d1eef4386e9ccf06b0

- https://studio.wikitude.com/projects/object/5ed127d1eef4386e9ccefcfc

- https://studio.wikitude.com/projects/object/5ed107a49c47a47281deaf1a

Thanks!


2 people have this problem

Hi Gyuner,


We had an issue with the email service and a stuck job resulting in emails not being sent. We fixed the issue and you should receive the emails again.

Please let us know if everything is working as expected and we're sorry for the inconveniences.


Greetings

Nicola


1 person likes this

Hi Nicola!

Everything is working as expected, thanks for the answer.
Greetings
Gyuner
 

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